School Personnel's Perceptions of Family-School Communication: A Qualitative Study

Authors
Farrell, A. F. Collier, M. A.
Publication year
2010
Citation Title
School personnel's perceptions of family-school communication: A qualitative study.
Journal Name
Improving Schools
Journal Volume
13
Issue Number
1
Page Numbers
20-Apr
DOI
10.1177/1365480209352547
Summary
This qualitative study used an ecological framework to explore educator perceptions of family-school communication at two elementary schools serving U.S. Military families. Six themes emerged from individual interviews: 1) the importance of family-school communication, 2) the format of communication is based on individual teacher or family preference, 3) a supportive school climate builds family-school communication, 4) teacher experience and education effected their communication, 5) the school has the primary role in initiating communication, and 6) The contextual issues of military culture effects communication.
Key Findings
Family-school communication is key for student success and support and effective communication should be individualized, is critical and particularly complex with military families, and requires commitment and vision at the school level.
No formal training with regard to family-school communication currently occurs in teacher preparation programs; much of the family-school communication skills developed by teachers come from personal and professional experience.
Participants reported that the classroom teachers, although challenged by time constraints, are and should be the primary liaison between the school and families; participants also suggested that all school personnel should be involved at some level.
Implications for Program Leaders
Provide in-service trainings for school personnel working with military youth focused on understanding the fundamentals of military life and culture, along with the unique challenges facing military families related to deployment
Disseminate information regarding normative versus problematic children's responses to parental deployment and how these responses may impact functioning at school
Offer technological interfaces such as a web-page with options to leave feedback, email, and/or text messaging to encourage reciprocal communication between families and teachers
Implications for Policy Makers
Recommend education for school personnel regarding family-school communication and military culture/issues specific to military families
Encourage collaboration among DoD programs and schools serving military youth to support students transition between schools following a parents change in duty station
Promote the development of streamline educational standards, particularly related to graduation requirements, for military families who transition between states and countries
Methods
This was a qualitative study using a semi-structured interview protocol that was created specifically for the study to evaluate school personnel perspectives of family-school communication in two elementary schools serving military families.
This study focused on school personnel serving military children and families (branch not specified).
Two public elementary schools in Connecticut were were included in the study.
Participants
Participants included 15 educators; 10 were teachers and five held other positions in the school (e.g., administrator).
The majority of participants were female (n = 14).
No other demographic information for the sample (e.g., race/ethnicity, age) was provided.
Limitations
This was a convenience sample of seasoned educators from a small school district who volunteered to participate; therefore, participants may differ from non-participants.
The use of a small sample of school personnel (14 of whom were female) from two elementary schools within one school district limits generalizability of results.
School personnel may have tried to respond in the “best” way, which could influence the validity of results.
Avenues for Future Research
Examine specific communication strategies that can be taught to teachers to improve family-school communication
Conduct systematic research to evaluate child outcomes related to different formats of family-school communication
Evaluate the effects of mobility on military children and explore which factors buffer the negative effects of mobility
Design Rating
2 Stars - There are some flaws in the study design or research sample, but those flaws do not significantly threaten the ability to make conclusions based on the data.
Methods Rating
2 Stars - There are no significant biases or deficits in the way the variables in the study are defined or measures and conclusions are appropriately drawn from the analyses performed.
Limitations Rating
1 Star - There are several factors that limit the ability to extend the results to a population and therefore the results can only be extended to a very specific subset of the population.
Focus
Multiple Branches
Target Population
Population Focus
Military Component
Abstract
Family involvement contributes to student success, and family-school communication (FSC) is intended to promote parent involvement; however, little is known about the communication processes that enlist that involvement. There are unanswered questions about how elementary educators perceive, prepare for, and engage in communication with families. Using an ecological framework and qualitative design, this study explored educator perceptions of FSC at elementary schools serving a US military population. Individual interviews were analyzed for thematic content, resulting in six themes: the critical importance of communication, its types and formats, school climate, teacher preparation, roles and skills, and contextual influences including considerations for military families. Teachers described effective and ineffective approaches and skills, role and time pressures, and recommended practices. Participants lacked formal preparation for FSC and constructed their skills based on experience. The authors discuss implications for personnel preparation and staff development, school and classroom policies and practices, and ecological considerations unique to military contexts.
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