How Does Spouse Career Support Relate to Employee Turnover? Work Interfering With Family and Job Satisfaction as Mediators

Authors
Huffman, A. H. Casper, W. J. Payne, S. C.
Publication year
2014
Citation Title
How does spouse career support relate to employee turnover? Work interfering with family and job satisfaction as mediators.
Journal Name
Journal of Organizational Behavior
Journal Volume
35
Issue Number
2
Page Numbers
194-212
DOI
10.1002/job/1862
Summary
Survey data from U.S. Army officers was used to examine the extent to which spouse career support predicted the likelihood of officers leaving the Army over the next four years. Furthermore, researchers examined how work interference with family life and job satisfaction influenced spouse support and Army officers subsequent job turnover. Results indicated that spouse support was associated with Army officers’ choice to leave the military and work interference with family and job satisfaction influenced this relationship.
Key Findings
Officers who reported higher levels of spouse career support were less likely to have left the military over the subsequent four years.
Officers without children were more likely to leave the military than those with children.
Higher job satisfaction and lower work interference with family was associated with increased spouse career support, which reduced career turnover for Army officers.
Implications for Program Leaders
Offer family-friendly social events to Service members and their families
Provide workshops to help Service members and their families learn about the programs and resources available to help support military families
Disseminate information regarding the importance of work-life balance in the military
Implications for Policy Makers
Continue to support programs that offer support services to military spouses when Service members are deployed or during intense training periods
Encourage military leaders to afford Service members some flexibility in their duties during times of high family stress (e.g., death of a family member, new baby)
Encourage collaboration between DoD programs and community-based organizations that support military families as they transition through life stages (e.g., marriage, birth of a child)
Methods
A mail survey was distributed to a random sample of U.S. Army officers worldwide in 1996.
Survey data was matched to archival turnover data four years after the survey was administered; those who involuntary left the Army (n = 333) or were unmarried (n = 2,299) were excluded.
The sample consisted of 5,505 officers, with 42% of the sample holding the rank of captain.
Participants
The majority of participants were male (81%), and the average age was 33 years (SD = 5.8).
Participants served in the Army an average of 12 years (SD = 5.4).
Approximately 32% of participants deployed at least once prior to or at the time of the survey.
Limitations
The sample consisted of only Army officers; results may not be generalizable to other branches of the military or to families of enlisted Service members.
Non-validated and single item measures were used which may present challenges to validity.
The researchers did not account for other variables (e.g., relationship functioning, family harmony) that could influence spouse career support.
Avenues for Future Research
Examine how unit morale influences job satisfaction and turnover in the military
Investigate the effectiveness of programs that support military families in an effort to reduce turnover
Examine how deployment influences turnover in the military
Design Rating
2 Stars - There are some flaws in the study design or research sample, but those flaws do not significantly threaten the ability to make conclusions based on the data.
Methods Rating
2 Stars - There are no significant biases or deficits in the way the variables in the study are defined or measures and conclusions are appropriately drawn from the analyses performed.
Limitations Rating
2 Stars - There are a few factors that limit the ability to extend the results to an entire population, but the results can be extended to most of the population.
Focus
Army
Target Population
Population Focus
Military Branch
Military Component
Abstract
Employee turnover is a major concern because of its cost to organizations. Although theory supports the influence of nonwork factors on turnover, our understanding of the degree to which nonwork factors relate to actual turnover behavior is not well developed. Using a sample of 5505 U.S. Army officers, we assessed the extent to which spouse career support related to reduced turnover four years later through work interfering with family (WIF) and job satisfaction as mechanisms. Results revealed that spouse career support decreased the odds of turnover, and WIF and job satisfaction sequentially mediated this relationship, with lower WIF and higher job satisfaction reducing the odds of turnover. Practical implications of using family support systems as retention interventions are discussed.
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